Returns & Exchanges
At Route One, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it firmly to the outside of your return package.
Drop Off and Track
Take your package to the nearest authorized drop-off location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing